Please read the following Data Privacy and Protection Policy before using this website and its content.

1. General Information
Alps SpA (Alps) declares that it is in compliance with current regulations regarding data protection, and the provisions of Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016, with respect to the protection of individuals in the treatment of personal data and free circulation of these data, General Data Protection Regulation (hereinafter GDPR), and therefore respects the privacy of any Client using our services. Alps is an automatic payment processing company. For the purposes of this “Data Privacy and Protection Policy,” Client is understood as any Chilean or foreign individual or company that uses the services offered by Alps to process monetary transfers from Clients to Third Parties, or to receive Transfers from Third Parties to Clients. Third Party is any Chilean or foreign individual or company that has a stable or sporadic business relationship with the Client. Please read our Data Privacy and Protection Policy carefully to understand how we obtain, use and protect the personal data provided to us.

2. Principles to be applied in the treatment of personal data
In the treatment of your personal data, the following principles shall be applied:

• Principle of lawfulness, loyalty and transparency: Client consent will always be required for the treatment of personal data, and the Client must have obtained the necessary authorizations from Third Parties for one or more of the specific purposes previously informed with absolute transparency.

• Principle of data minimization: Only the data strictly necessary for respective purposes will be required.

• Principle of limited preservation period: Data shall not be held longer than needed for treatment purposes, based on the corresponding objective for which they are collected.

• Principle of integrity and confidentiality: Data shall be treated in a way that guarantees the adequate security of personal data and guarantees confidentiality. Alps takes all necessary precautions to prevent unauthorized access to or improper use of Client (or Third Party) data by third parties.

3. Objective and purpose of the collection of personal data
Alps records, uses and protects all personal information collected about Clients or Third Parties, in accordance with current legislation on data protection and this privacy policy. Alps primarily uses the data to communicate with its Clients, to process orders, facilitate technological transactions, and achieve better management and administration to provide, extend and improve services, adapting them to Clients’ preferences and needs while complying with current legislation. Alps may also use the Client's e-mail address to send information, e-mails about products, services, offers and news that may be of interest.

4. Data preservation
Personal data shall be kept by Alps as long as the Client does not request elimination thereof, and preserved during the legal terms in order to fulfill obligations and attend potential responsibilities.

5. Truthfulness
Adequate safety measures have been adopted to avoid loss, unauthorized access or manipulation of data. The Client guarantees that the personal data given to Alps is truthful and assumes responsibility for informing of any modification. The Client is also responsible for data indicated regarding names and/or e-mail addresses of Third Parties; Alps shall not be held responsible for non-reception or errors attributable to the issuing Client. Alps agrees to protect confidential information to which it has access.

6. Use of Data
Alps does not sell, assign, lease, commercialize or transfer personal information of Clients or Third Parties to other people or entities, unless obligated by law or competent authorities. However, Alps may divulge personal information to respond to legal requirements, protect its legal rights or defend itself in lawsuits, protect the interests of Alps, fight against fraud and demand compliance with this Policy, or protect the rights, property or safety of any person. In the case of business acquisitions or transfers, Clients’ personal information may constitute one of the assets transferred.

7. Clients’ Rights

• Right of Access: Allows the data subject to request and obtain confirmation about whether personal data is being processed, access it, and request information about its origin, purpose, recipients, processing period, and legitimate interests.

• Right to Rectification: Allows modification or completion of personal data when inaccurate, outdated, or incomplete.

• Right to Suppression: Allows the deletion or elimination of personal data.

• Right to Object: Allows the data subject to request that a specific data processing operation not be carried out.

8. Cookies Policy
Alps uses cookie technology. Cookies are only associated with an anonymous user and their computer and do not provide references that allow personal identification. They are used for administrative purposes such as recognizing users who have selected their portal by default, diagnosing server issues, identifying electronic operations, or storing preference information.

9. Liability
Internet use is exposed to malicious or negligent intervention by third parties, which may cause harm to the user or their equipment. This situation shall under no circumstances be attributable to Alps. Consequently, the user voluntarily assumes all responsibility and risks. Alps has links to other websites to which this Policy does not apply. These links take the Client away from our service and out of our control. Linked websites have their own privacy policies, and Alps assumes no responsibility for their content or activities. Visiting these sites is at the user’s own risk. Alps does not endorse or guarantee the content or policies of any third-party site linked from our website.

10. Legal Minors
Alps is not intended for use by minors. Parents or guardians are asked to inform minors about responsible and safe use of personal data. Alps has no intention to collect information from children under 18. When necessary, Alps will instruct minors not to provide personal information on our website.

11. Changes to the Policy
Alps may change its Data Privacy and Protection Policy at any time according to current legislation. Any change will be made public, and we will endeavor to notify you of any significant modifications. Clients should periodically review this Policy to see the latest version.

12. Jurisdiction and Applicable Law
All matters related to interpretation and compliance with this Policy shall be governed by the laws of the Republic of Chile. Any dispute shall be presented before the Ordinary Courts of Chile.

13. Contact
If you have questions or concerns about our Privacy Policy or data collection, please contact us at compliance@alps.cl.

14. Final Statement
Submitting personal data through Alps services assumes express consent to the treatment of data under this Policy. This Policy does not constitute a binding contract but expresses Alps’ commitment to privacy and data protection.